Thursday, February 22, 2024
HomeBankThe spirit of service – Unbiased Banker

The spirit of service – Unbiased Banker


Picture by Chris Williams

This month’s Unbiased Banker focuses on budgeting points with a particular emphasis on the ICBA Nationwide Neighborhood Financial institution Service Awards. With that two-pronged focus, I can’t assist however think about the connection between our position of service and the impression regulation can have on our very potential to serve.

Inherent to our enterprise mannequin is a ardour to assist our communities, one that permits for flexibility to fulfill the person wants of our clients. On the opposite finish of the spectrum, rigidity is intrinsic to regulation. That pressurized relationship consistently wants calibration to make sure that our clients and communities stay the precedence, and regulators and legislators want to know that regulatory constraints usually restrict a group financial institution’s potential to assist its clients.

For instance, there’s quite a bit being mentioned concerning the overdraft guidelines, how they are going to get written and what impact they are going to have on the communities we assist. Overdraft is a service we offer to our clients—one that’s clearly disclosed and articulated—and our clients select to derive worth from it. Overzealous regulation will restrict a product particularly designed to guard their pursuits.

Doing what’s proper for our clients stays our chief precedence and our tenet, and there’s definitely a lot we will do exterior of our banking providers to make that occur.

Neighborhood banks stand out in right now’s monetary providers house as a result of our enterprise mannequin relies on an ecosystem the place the financial institution solely advantages when clients do.

Simply have a look at this yr’s Nationwide Neighborhood Financial institution Service Award recipients. American Financial savings Financial institution in Honolulu runs the Kahiau Giving Marketing campaign to profit native nonprofits. First Neighborhood Financial institution of the Heartland in Clinton, Ky., began its Make a Distinction Program with the aim of supporting foster youngsters and has expanded it to not solely improve that imaginative and prescient but in addition to include an added group service focus every month.

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The place I’ll be this month

I’ll be attending the Neighborhood Bankers of Georgia Annual Conference and persevering with to advocate for group banks right here in Washington, D.C.

These honorees exemplify the spirit of group banking, one which we stock with us in our on a regular basis actions on behalf of our communities.

Neighborhood banks stand out in right now’s monetary providers house as a result of our enterprise mannequin relies on an ecosystem the place the financial institution solely advantages when clients do. That’s why ICBA focuses a lot of our work on telling these tales to legislators and regulators, ensuring they perceive how group banks present up for his or her communities. They should see that we care for these we serve.

That’s why I can say with confidence that irrespective of the regulatory pressures that come to bear, we are going to proceed to thrive. And since we lead with a spirit of service and a deal with doing the suitable factor by our clients, our communities will flourish as nicely.


Rebeca Romero Rainey
President and CEO, ICBA
Join with Rebeca @romerorainey



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