A Day within the Lifetime of an Preliminary Claims Handler



It’s no secret at The Basic that our individuals make us doable. Every individual on our group performs a key position in serving to us obtain our targets whereas offering our prospects with glorious merchandise and repair. To showcase the distinctive and necessary work being carried out throughout the corporate, we’re rolling out a narrative collection all about our wonderful group – A Day within the Life! Every story will characteristic a unique worker and offer you an opportunity to see what a day of their work life is like. Sandrica Griffey is an Preliminary Claims Handler III who’s situated in Murfreesboro, TN, and has been with The Basic for simply over a yr. Right here’s a have a look at a day within the lifetime of Sandrica.

Describe your job in a single or two sentences.

As a Declare handler degree 3, I assess, evaluate, and resolve car claims.

What does a typical workday appear to be to you?

For me, a typical workday includes a wide range of various things – returning voicemails, initiating contact with the individuals concerned in an accident, reviewing protection and fault, and paying estimates.

What do you take pleasure in most about your job?

It’s very fulfilling when you’ll be able to assist individuals. Many individuals aren’t conscious that as an adjuster, you’re required to put on many hats. Along with serving as an adjuster, you’re a instructor of protection and a listening ear for the concerned events.

What’s one thing you want individuals knew about your job?

It’s necessary for individuals to know that as an adjuster, the purpose is to search out protection and shield our insured, not like the stigma that insurance coverage is at all times seeking to deny a declare. I like to pay a declare after I can!

What abilities are required in your day by day work?

Two essential abilities wanted are communication and organizational abilities. You will need to be capable of arrange your day and successfully talk with prospects to assist them perceive the protection and the method concerned in a declare that’s already a annoying occasion for them.

What do you love to do if you end up not working?

I take pleasure in protecting aquariums and aquascapes, taking part in devices, making fermented items, and stress-free with family members.

What drives you?

I’m pushed by my urge to develop into the very best model of me, and I would like my work to mirror that. My purpose is to at all times do my greatest, particularly when challenged. I hold going as a result of I do know the satisfaction after I attain my purpose will probably be that a lot sweeter. And as soon as I receive my purpose, I transfer even additional so I continue to grow.

For those who might give one piece of profession recommendation, what would it not be?

Continue to grow and continue learning – evolving as knowledgeable retains issues fascinating and difficult!

Occupied with a Profession at The Basic?

Come be part of our rising group! At The Basic, our individuals make us doable. We’re on the lookout for daring thinkers and passionate people who share our purpose of bringing reasonably priced, high quality insurance coverage to individuals throughout the nation. Our imaginative and prescient influences how we ship on our guarantees to our prospects, our communities, and one another.

We take pleasure in providing high quality insurance coverage and offering distinctive service. By your invaluable abilities and abilities, you’ll be able to assist us proceed to form the insurance coverage business – simply as we’ve been doing since 1963.

If this seems like your type of alternative, we wish to hear from you!

Discover our profession alternatives and be taught extra about working at The Basic.



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